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  2. Cardinal FIN WBTs
  3. AR323 Billing and Receivables (VDOT Only)

AR323 Billing and Receivables (VDOT Only)

Description:  This course provides overview information pertaining to the overall Billing and Receivables functionality utilized by VDOT within Cardinal and includes detailed information and tutorial videos covering the various processes performed in Cardinal. 

Estimated Duration:  68 Minutes

 

1. Course Introduction    

Description: Provides logistics information for this course, the course objectives, and the course Agenda.    

Estimated Duration: 4 Minutes

 

2. Overview of the Billing Processes    

Description: This module provides an overview of the Accounts Receivable functional area within Cardinal and an overview of the Accounts Receivable billing processes.    

Estimated Duration: 5 Minutes

 

3. Overview of the Bill Types    

Description: This module introduces the learner to the four types of bills that can be created in Cardinal; Standard, Recurring, Installment, and Consolidated.    

Estimated Duration: 6 Minutes

 

4. How to Enter a Standard Bill    

Description: This module contains overview information pertaining to the creation of Standard Bills and includes tutorial videos on how to complete this process.    

Estimated Duration: 15 Minutes

 

5. How to View and Correct Budget Check Errors    

Description: This module provides overview information pertaining to reviewing and correcting Budget Check Errors.    

Estimated Duration: 3 Minutes

 

6. Viewing Bills in Accounts Receivable    

Description: This module discusses the process and includes a tutorial video on how to view Bills in Accounts Receivable.    

Estimated Duration: 5 Minutes

 

7. How to Dispute a Bill    

Description: This module discusses the process for handling disputed Bills and includes a tutorial video on how to document a Bill dispute from the Customer.    

Estimated Duration: 7 Minutes

 

8. Maintaining and Updating Receivables    

Description: This module covers how to maintain and update Receivables and includes a tutorial video on how to create a Maintenance Worksheet.    

Estimated Duration: 8 Minutes

 

9. How to Write Off a Bill    

Description: This module focuses on Write-Offs and includes a tutorial video on how to review and create a Write-Off.    

Estimated Duration: 7 Minutes

 

10. Overview of the Aging and Collections Process    

Description: This module provides overview information pertaining to past due bills and how they are handled/monitored in Cardinal.    

Estimated Duration: 6 Minutes

 

11. Appendix and Course Completion    

Description: This module contains links to additional resources, the survey, and a course completion slide.    

Estimated Duration: 2 Minutes

 

 

 

 

 

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